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Fundraising Officer
Mustard Tree

Job Description

Come and join our passionate and dynamic fundraising team!

We are looking for a driven and enthusiastic individual to make our high-performing team complete :)

This role includes promoting our cause with community groups such as churches and schools as well as individual supporters through events, direct and email marketing, social media and our website. There is real opportunity to grow and shape this area of Fundraising at Mustard Tree, and will suit someone who's keen to develop their skills, get stuck in and and exercise their creativity.

This role is a real opportunity to join a growing charity at a point of seismic change in our history.

We welcome applications from people who live in our locality and who have lived experience of the issues we seek to address.


Mustard Tree has an established track record over the past 25 years, supporting people across Greater Manchester in poverty and facing homelessness. In 2014 our work was recognised with our organisation receiving The Queen’s Award for Voluntary Service.

This role is a real opportunity to join a dynamic, growing charity at a point of seismic change in our history. With rising poverty, inequality and rough sleeping across Greater Manchester, Mustard Tree is investing our resources to increase our impact. Our work impacts the lives of thousands of people every year, and we have recently undertaken a significant redevelopment of our centre in Ancoats, with the aim to double our impact over the next three years.

Passionate about social value, we welcome applications from people who live in our locality and who have lived experience of the issues we seek to address.

Role Purpose

To recruit new supporters and maximise donations to the charity through marketing, stewardship and campaign activity, both on and offline (such as in face-to-face talks and meetings) to community groups and individuals. To make sure all materials are ‘on brand’, and to support the other fundraising functions such as Corporate Fundraising and Trust and Grants by attending events and promoting our cause.

What you will be doing: Job Description

  • To gather, and share with supporters, the stories of the people who come to Mustard Tree
  • To write and project manage the production of tri-annual newsletter with support from the Development Manager including generating content, and managing the production, print and mailing.
  • Provide regular updates and reports on income and expenditure
  • Produce personalised updates for individual donors
  • To deliver, and help improve, the communications plan for all individual supporters
  • With support from the Development Manager, to recruit new individual donors.
  • To be the first point of contact for donors ensuring that all supporters receive a high-level of personalisation
  • To be responsible for recording all fundraising income in the database (ThankQ)
  • To promote, and process, both regular giving and legacy income, ensuring a legacy ask is part of all donor journeys
  • To improve our online donor journey with support from the Development Manager
  • To maximize the amount of GiftAid Mustard Tree’s supporters generate
  • Support existing and develop new relationships with community groups to maximise income in this area, including project managing appeals during Easter, harvest and Christmas, and delivering talks to a wide range of audiences.
  • Manage and update content on social media and the website in line with Mustard Tree’s communication plan
  • Ensure that donor records are accurate and up to date
  • Ensure Fundraising literature and materials are organised and replenished.
  • To organise and help with fundraising events as appropriate and to liaise with people undertaking fundraising events on behalf of Mustard Tree, for example, runners in the Manchester 10k
  • To manage relationships with designers, printing events and comms suppliers to ensure Mustard Tree achieves good ROI on all marketing and comms investments.
  • To adhere to the Fundraising Regulators code of Fundraising Practice, and Fundraising Promise.
  • To undertake other duties as required including working some anti-social hours for which TOIL is available.
  • To complete the above in line with Mustard Tree’s agreed values and aims and in accordance with agreed policies and procedures.

General Work duties:

  • Support beneficiaries to develop ‘work ready’ skills and behaviours i.e. confidence, punctuality, time management, communication, teamwork and initiative
  • Overseeing and working within health & safety guidelines and Mustard Tree policies and procedures
  • Supporting other staff and departments and providing practical relief cover for work-streams 
  • Take responsibility for professional development, attending training courses as required
  • Leading by example, embodying Mustard Tree cultures and values and representing the charity with external partners
  • Contribute towards being an environmentally responsible organisation as part of day to day activities including recycling and supporting ‘paper-lite’ practices
  • Other tasks and duties relevant to the role as required by the organisation

How to apply?

Please visit our website

The client requests no contact from agencies or media sales.